Shipping & Returns
About Semparia
Payments
Return & Delivery
Jewellery
Online Purchase
Customization & Affordability
Investment & Aftercare
What is the exchange policy?
We offer 30-day exchanges for all customers at all of our retail locations. Please have your order confirmation email, order card, or gift receipt ready. To qualify for an exchange, all items must meet the same return qualifications listed in our Returns Policy.
What is the return policy?
We offer a 15-day return policy on unworn and undamaged jewellery. Please refer to our detailed return policy on our website for complete information.
How can I track my order?
Once your order is placed, you will receive an order confirmation message with a link & tracking number via email or SMS to track your package. You may also track your order on our website ”Track Order” feature. If you don’t receive your tracking information, please check your spam folder or contact us at reachout@semparia.com or M: 8717000207
What kind of jewellery does Semparia offer?
Semparia offers IGI certified natural Diamond jewellery studded in 14k pure gold in colours such as White-Gold, Rose-Gold and Yellow Gold. Our Diamond jewellery comes with IGI certification of authenticity.
Is Semparia jewellery a good investment?
Natural diamonds, particularly those with high clarity, and carat weight, can hold or even increase in value over time. We offer a 21% assured increment on your diamond jewellery exchange for up to 3 years . Our pieces are timeless and can be cherished for generations.
What makes Semparia different?
We combine genuine diamonds, expert craftsmanship, and beautiful designs at attainable prices for everyone. We also offer customisation options, 1-Year warranty, 1 year free insurance, 21% assured increment on diamond jewellery exchange and certification from international certification body.
What payment methods do you accept for online purchases?
Our website accepts secure payments through major credit cards, debit cards,and UPI.
Do you offer financing options?
EMI on Credit Cards
What is your return policy?
We offer a 15-day return policy on unworn and undamaged jewellery. Please refer to our detailed return policy on our website for complete information.
How long does delivery take?
Delivery times may vary depending on your location. Usually, it takes 15 days to deliver the package.
Do you offer free shipping?
Yes, we offer free shipping on all orders.
Can I exchange my jewellery?
Yes, you can! Please refer to our Lifetime Exchange & Buyback policy for details oneligibility and exchange procedures.
What happens if I receive a damaged item?
We take pride in the quality of our products. In the unlikely event you receive adamaged item, please contact us immediately and we'll be happy to assist you.
Are your diamonds real?
Absolutely! Each Semparia piece sparkles with genuine, natural mined diamonds,radiating timeless beauty. All our diamonds come with IGI certification. Want tolearn more about the magic of natural diamonds? (link to blog post)
What kind of gold do you use?
Our jewellery is crafted with high-quality 14k gold, available in various colours like yellow, white, or rose.
Can I customise your jewellery?
Yes! We offer personalisation of your diamond pieces and make them special. Contact us reachout@semparia.com or call us at 8717000207 to get started with customisation.
Do you offer certificates for your diamonds?
Transparency is key! All our pieces come with IGI certifications, guaranteeing the authenticity and quality of your dazzling diamond.
Is it safe to buy jewellery online from Semparia?
Absolutely! We use secure payment gateways and take all necessary precautions to protect your information.
What if I need help with my online purchase?
Our customer service team is happy to help! Feel free to contact us through our website or social media channels.
Do you offer personalised shopping video assistance?
Yes, we have our personalised shoppers in our stores to assist you with buying ourjewellery. We request you to book your call here.
Can I customise your jewellery?
You bet! Engrave initials or add a gemstone to make your Semparia piece truly one-of-a-kind. Let your imagination sparkle! ✨
Is diamond jewellery affordable?
We believe diamond jewellery should be attainable for everyone. Semparia offers a variety of designs to suit different budgets. Our range is between 15K and 90K. Find your perfect match!
Can diamonds be a good investment?
Natural diamonds, especially those with high clarity and carat weight, have the potential to hold or even increase in value over time. They can be a beautiful investment!
How do I care for my diamond jewellery?
Keeping your diamonds sparkling is easy! For extra tips, visit our website's diamond care section!
Do you offer a warranty on your jewellery?
Shine on with confidence! Our 1-Year warranty on craftsmanship ensures your Semparia jewellery stays beautiful for years to come.